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Windows 7 user accounts not showing up1/20/2023 We've tried looking it up already, but it's either just people having similar problems on other operating systems or people who are only missing some user accounts and can still log in on one. And when you close her laptop, it stays on instead of going black. It is also frozen in place, and you can't move it. On my friends laptop, when she boots it up, it gets to the log-on screen and instead of having her account there, it's just the blank blue background and it doesn't say the Windows 7 bit at the bottom of the screen or have the shut down/sleep mode options and the cursor is in the middle of the screen, but it's not the normal cursor, it's larger and looks like the cursor from older versions of Windows.
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